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FAQ

Common questions about booking, payment, and stay policies.

Basic conditions before booking

Villa Rumah Wayan uses request-based booking. Submission does not confirm the stay immediately; staff will check dates, bungalow count, guest count, and pricing before confirmation. Each bungalow accommodates 2 guests by default, or 3 with one paid extra bed.

Arrival and transfer questions

Travel time from Bali airport to Canggu depends on traffic. The villa does not operate in-house drivers, but a local driver can be arranged on request for an additional fee. Share your arrival time when sending a request if it is already fixed.

Meals and cancellation policy

Breakfast is not included, while nearby cafes and restaurants are available around Canggu. Confirmed bookings are generally non-cancellable, so it is better to check dates and guests carefully before submitting your request.

Yes, children are welcome. A baby cot is available for an additional IDR 200,000, subject to availability. Please request it in advance.

Yes. Paid airport transfer can be arranged. Please share your flight details at least one week before check-in.

This site uses request-based booking. After you submit, our staff checks availability, and your reservation is confirmed once payment is received.

Bank transfer is available with no additional fee. Optional online payment is also available on request.

Check-in is from 14:00 and check-out is by 12:00. Late arrival can be arranged if you notify us in advance.

The villa is composed of 4 separate bungalows. Bungalow usage is arranged based on your booking details.

Bookings are generally non-cancellable. Please check your dates and guest count carefully before sending a booking request.

Yes, Wi-Fi is available throughout the property.

Grab, Gojek, and taxis are available. A motorbike is also convenient for short local trips.

We do not have an in-house driver, but we can arrange a local driver on request. The transfer fee is charged separately, so please share your flight details at least one week before check-in.

Bookings are usually made per bungalow. If you book all 4 bungalows, your group can use the property privately.

Breakfast is not provided at this time. Guests can use nearby cafes and restaurants if needed.

Each bungalow is set up for 2 guests by default. When a paid extra bed is available, up to 3 guests can stay in one bungalow. With all 4 bungalows, the usual maximum is 12 guests.